FAQ

What formats are the headers delivered in?


Your final header design will be delivered in a jpg and editable psd format

How or where do I view my concepts?


Your concepts will be made available through your customer account area. Please sign into your account to view your concepts, leave feedback, and communicate with your project manager: http://www.crazyheaders.com/customer/users/login

If you do not receive a notification from us within 3-5 business days, please sign into your account to see if your concepts were delivered. Sometimes our notifications get blocked by spam filters.

Why is my payment showing Payment Pending. Waiting For Approval?


If after you submit a payment using paypal, and see a "Pending Payment. Waiting Approval" in your account, this will be removed as soon as we process your order (usually within minutes during business hours). You will also receive an email notification as soon as your payment clears so you can submit your project details without delay.

Can you design web banners?


Yes! Simply let us know your project details when filling out the questionnaire and we will deliver & design a banner for you instead of a header.

Can you design website or wordpress templates?


Yes! We can design templates for your website or wordpress powered blog. Prices are just $49.95 for a custom template. This includes one home-page and one information page design. Finals are delivered in a jpg and editable psd format. (sorry no coding services are offered at this time)

Please contact us if you would like to discuss having a template designed

Can I outsource my work to you or resell your services?


Yes! All our projects are watermarked with a ``sample`` watermark so your customers will never know we are your header design team. Simply let us know in your details that you are a reseller and we will not publish the header in our portfolio.

With prices this low, anyone can make money outsourcing their header design projects to CrazyHeaders.com

What is your turn around time?


First concepts are delivered within 3-5 business days (usually 3) If a larger bulk order is requested (15 or more headers), please contact us for delivery times. Website template designs are delivered within 7 business days.